INTERNAL WORK ORDER
Case Protocol
A case closes only when the evidence survives another person.
Intake
Problem, owner, and evidence named first.
Open
Next action survives without a meeting.
Investigate
Source checked; failure reproduced before theories.
Act
Smallest useful change, recorded precisely.
Verify
Original evidence passes the same test.
Close
Outcome, risk, and sign-off stay attached.
No proof, no closure.
EVIDENCE BEFORE ACTION
PROOF BEFORE CLOSURE