CASE
CASOON

INTERNAL WORK ORDER

Case Protocol

The Case Protocol case file with its taped CASE PROTOCOL label

A case closes only when the evidence survives another person.

Intake

Problem, owner, and evidence named first.

Open

Next action survives without a meeting.

Investigate

Source checked; failure reproduced before theories.

Act

Smallest useful change, recorded precisely.

Verify

Original evidence passes the same test.

Close

Outcome, risk, and sign-off stay attached.

No proof, no closure.

EVIDENCE BEFORE ACTION PROOF BEFORE CLOSURE
The Case Protocol case file, shown again